Skip to content Skip to sidebar Skip to footer
Mon - Sun 9:00 AM - 6:00 PM
8816881671
Metro Pillar No: 907, Main Rohtak Road.Bahadurgarh
Solar Farmer
Close

Effective Date: September 24, 2026

At JM Solar Farmer Renewable Energy Pvt. Ltd., we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and process your personal data when you visit our website or interact with our services, in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and the Information Technology Act, 2000 of India.

1. Information We Collect

We only collect personal information that is necessary to fulfill your requests and provide our services effectively:

  • Contact Information: Name, phone number, email address (contact@solarfarmer.in).
  • Location & Address Details: Delivery or site addresses (e.g., street address, PIN code, city, state) required for service evaluation, site assessments, or fulfillment.
  • Inquiry & Form Data: Information you explicitly share with us when submitting contact, inquiry, or consent forms on our website.

2. Purpose of Collection & Use of Data

Your data is processed strictly for clear, lawful, and specific purposes, including:

  • Processing orders, service inquiries, or customer support requests.
  • Conducting necessary site evaluations or communications related to our solar products/services.
  • Sending essential updates regarding your transactions or account requests.
  • Complying with applicable legal and regulatory obligations under Indian law.

3. Basis of Consent (DPDP Act, 2023)

  • Explicit Consent: We only collect your personal data when you explicitly provide it by actively checking consent boxes or filling out contact forms.
  • Withdrawal of Consent: You have the right to withdraw your consent at any time. To withdraw your consent or request data deletion, please contact us at contact@solarfarmer.in. Upon receiving your request, we will stop processing your personal data unless retention is required by law.

4. Data Storage, Security & Standards

  • Standard Timestamps: We maintain accurate server and transaction logs using standard, human-readable date and time formats to record user consent and form submissions securely.
  • Data Security: We implement reasonable physical, technical, and organizational security measures under Section 43A of the IT Act, 2000 to protect your personal data from unauthorized access, loss, misuse, or alteration.
  • Data Retention: We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected or to comply with statutory legal obligations.

5. Sharing & Disclosure of Data

  • Third Parties: We do not sell, rent, or trade your personal data to third parties or marketing agencies.
  • Service Providers: Personal data may be shared with trusted logistics, installation, or IT service partners solely to complete your requested services.
  • Legal Requirements: We may disclose your personal data if required to do so by court order, law enforcement authorities, or applicable statutory mandates under Indian law.

6. Rights of Data Principals (Users)

Under the DPDP Act 2023, you have the following rights regarding your personal data:

  1. Right to Access: Request information about the personal data we hold about you and how it is processed.
  2. Right to Correction & Erasure: Request the update, correction, or deletion of inaccurate or unnecessary personal data.
  3. Right to Grievance Redressal: Access an easy and accessible mechanism to resolve any grievances regarding your personal data.

7. Grievance Officer & Contact Details

In compliance with Section 6(3) of the DPDP Act, 2023 and the IT Rules, 2011, if you have any questions, concerns, or grievances regarding your data privacy, you may contact our designated Grievance Officer:

  • Name / Designation: Grievance Officer – SolarFarmer
  • Email:contact@solarfarmer.in
  • Physical Address:
    Pillar No: 908, Old Rohtak Road,
    Bahadurgarh, Jhajjar,
    Haryana – 124507, India

We will acknowledge and address your privacy inquiries within the statutory timelines prescribed by law.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect regulatory or operational changes. The latest version will always be accessible on this page with the updated effective date.